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We offer Australia-wide shipping on all products
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Flexible payment options including PayPal
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We service and install pumps in NSW
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2025
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FAQ
What payment options do you offer?
All major credit cards are accepted via our secure PayPal payment gateway. We also accept bank deposits and EFTPOS payments in person. If you require installation you will receive a quote before payment is requested.
How do you ship the products?
We use Australia Post and trusted couriers depending on the product and location.
Is shipping insurance available?
Yes – shipping insurance is included in our shipping options.
What happens if my shipment is lost or stolen?
You can report your item as lost or stolen using the tracking information we provide. If you require assistance recovering a lost or stolen item, we will gladly assist.
What happens if I purchase the wrong product?
If you wish to return a product due to wrong choice, you can do so at your own expense. We will only exchange returned goods that are not damaged or used.
How much does it cost for Total Alcott to install my products?
It depends on the job. To receive a quote please contact us, or select request a quotation for installation when you complete the checkout process in our store.
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